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Commercial procurement artifacts

This page lists the security/privacy artifacts commonly requested during commercial procurement.

Document controls

  • Owner: RecSys maintainers (contact@recsys.app)
  • Last reviewed: 2026-02-08
  • Next review due: 2026-05-08

How to use this page

Use this list to track what is already public in docs versus what is provided only during commercial contracting.

Status values:

  • Published: available in the public docs
  • Published (self-serve plans): published defaults for Commercial Evaluation, Starter, and Growth
  • Order form: captured only in signed commercial paperwork (Enterprise/custom overrides)

Artifact inventory

Artifact Purpose Status Canonical location
Security posture overview Data handling, auth hardening, baseline controls Published Security, privacy, compliance
Security posture snapshot One-page dated summary for questionnaires Published Security posture snapshot
Vulnerability disclosure process Responsible disclosure and contact path Published Security policy
Production hardening checklist Pre-production control checklist Published Production readiness checklist
Known limitations/non-goals Boundaries and operational caveats Published Known limitations
Support/escalation model Incident response expectations by plan Published Support
DPA/SCC/privacy annexes Contractual privacy and transfer terms Published (self-serve plans) DPA and SCC terms
Subprocessor/distribution details Supply-chain and hosting disclosure package Published (self-serve plans) Subprocessors and distribution details
SLA schedule (if purchased) Standard response targets and severity mapping Published (self-serve plans) SLA and support schedule
Liability cap and legal riders Negotiated legal/commercial clauses Order form Commercial license + Order form

Procurement handoff checklist

  • Link public artifacts from this page in the procurement thread.
  • Use published self-serve defaults unless Enterprise customization is required.
  • Record any negotiated Enterprise/custom terms in the Order Form special terms section.