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Pricing definitions

This page defines terms used in our commercial pricing and order forms.

For current plan prices and a plain-language overview, see: Pricing.

Definitions

  • Tenant: a logically separate recommendation domain with its own catalog and behavior signals (e.g., brand, product line, customer partition).
  • Production deployment: one production environment serving real end-user traffic (e.g., a Kubernetes cluster/namespace or a distinct production installation).
  • Non-production environments: up to 2 non-prod environments (dev/staging) per production deployment are included at no extra charge.

Notes

  • If your use case involves OEM/resale, multi-region HA across many clusters, or unusually large scale, choose Enterprise (or contact us for custom terms).
  • If there is ever a mismatch between these docs and a signed order form, the order form governs.

Payment & renewal (high level)

  • Annual plans are billed annually in advance unless otherwise agreed.
  • Renewals are annual. Upgrades are typically prorated.
  • Taxes: VAT may apply depending on your location and VAT ID status.

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